Campaign terms – Pre-Black Friday: 100% refund

Every 15th qualifying order gets a 100% refund.

These terms explain how the campaign works, how qualifying purchases are counted, what the refund covers and how customers are notified. Please read them before you order.

Campaign start: 1 November 2026, 00:00:00 CET
Campaign end (exclusive): 1 December 2026, 00:00:00 CET

All times are in the Europe/Brussels time zone (CET, UTC+01:00). The campaign runs for the whole of 30 November 2026 and ends the moment 1 December 2026 begins.

1. Who runs the campaign?

The campaign is offered by Middleton Limited, which operates EmiyoSuomi (“the Store”) at emiyosuomi.com. Contact details are in section 9.

2. Which orders qualify?

• The purchase must be made in the Store’s online shop and the payment must be confirmed within the campaign period.
• Only real, paid purchases count. Failed or unpaid checkouts, test transactions and orders confirmed as fraudulent do not count.
• Each qualifying paid purchase counts once, regardless of the number of items or the order number shown in the order confirmation.

3. How is every 15th order determined?

• A separate internal campaign counter starts at zero when the campaign begins and counts every qualifying paid order in the order in which the payment is confirmed by the Store’s systems.
• The winning positions are 15, 30, 45, 60 and every further multiple of 15. Each such position receives a full refund. Selection is automatic and is not a lottery.
• The counter is separate from public order numbers. Order #1015 or #4300, for example, does not automatically qualify, and a public order number cannot be used to predict whether an order wins.
• If fewer than 15 qualifying paid orders are placed during the campaign, no refund is made. Orders are not counted after the end date.

4. What does the 100% refund cover?

The selected order gets back 100% of the amount actually paid at checkout, including products, applicable taxes, shipping costs and other fees charged by the Store. If a discount was used, the refund equals the final amount after the discount. You do not need to return anything to receive the refund.

5. How are customers notified and refunded?

• Customers receive an automatic order update after a completed purchase.
• A customer whose order wins also receives an automatic email at the address entered at checkout. Email delivery problems do not invalidate an otherwise valid refund.
• The refund is made automatically to the original payment method within 14 calendar days after the qualifying paid order has been checked. Banks and payment providers may need extra time to transfer the money.
• No extra payment, fee or purchase is required to receive an awarded refund.

6. What if an order is cancelled or returned?

A later cancellation, return or regular refund does not retroactively change the numbering of orders already counted. No customer can be refunded more in total than the amount originally paid. Statutory withdrawal rights and the right to return and refund remain unaffected. Fraudulent or never-paid transactions do not qualify for the campaign.

7. Fair handling and technical issues

Selection follows the automatic counter described above; customers cannot request a different winning position. The Store keeps enough internal records to verify the counting and selection, without sharing other customers’ personal data. Suspected fraud or technical errors may be investigated. Any necessary pause or correction will be communicated where needed and does not retroactively remove a valid refund already earned, except in case of fraud or an error that made the order invalid.

8. Privacy and customer rights

Data needed to run the campaign is processed in line with the Store’s privacy policy and applicable data protection law. Transactional emails about orders and refunds are separate from voluntary marketing emails. Nothing in these terms limits mandatory consumer rights under applicable law.

9. Contact details

Store: EmiyoSuomi
Legal entity: Middleton Limited
Email: support@emiyosuomi.com
Website: emiyosuomi.com
Business address: Flat 5, 4/F, Won Hing Building, 74-78 Stanley Street, Central, HK